privacy policy

The privacy policy explains how your personal data is collected and used (under certain circumstances). It also describes the measures taken to ensure the privacy of your information. Finally, this policy outlines the choices available to you regarding the collection, use and disclosure of your personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.


·       Protecting your data is very important to us. Your name and other information about you will be used as described in the privacy policy.


·       We collect information when necessary or if it is directly relevant to our dealings with you.


·       Your data is retained in accordance with the law or for the purposes for which it was collected.


·       You can browse the platform without having to provide any personal data. Your identity remains anonymous throughout your visit to the platform and is only revealed to us if you have a private electronic account that you access with a username and password.


1)  The data we collect:


·       We may need to collect information about you if you wish to place an order for goods from our platform.


·       We collect, store and process your data necessary to follow up on your purchase from our website, to secure any potential claims that may arise later, and to provide you with our available services.


·       The personal information we may retain upon registration includes, but is not limited to:


-       Name.


- Gender.


- Date of birth.


- Email address.


- Postal address.


- Delivery address (if different).


- Mobile phone number.


- Fax number.


- Payment details.


-       Payment card details.


-       Bank account details (where required, such as account number, IBAN and bank name).


·       We use the information you provide to enable us to process your requests and to provide you with the services and information offered on our website that you request. In addition, we will use the information you provide to manage your account with us, verify your financial transactions on the platform, audit data uploads to the platform, and identify visitors to the platform.


·       For the purpose of developing and customising the platform's design or content for users, we may conduct various demographic research and send useful or requested information to users, such as information about products and services, provided that you do not object to being contacted for this purpose.


·       We will contact you by email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt out of this option at any time.


·       For business requirements, some of your data may be provided to a third party for the purpose of delivering your purchase order (e.g., delivery agent or supplier).


·       Our financial operations agent manages online financial transactions. You are responsible for providing accurate and non-misleading information to the platform for provision to the agent, and you should keep it up to date and notify us of any changes.


·       We may store details of your current order on our website, but for security reasons we cannot retrieve them directly.


By logging into your account on the website, you can view information and details about your purchases that you have requested or will be making soon. You can also manage your address details, bank details and any newsletters you have subscribed to. You should also undertake to treat your personal data as confidential and not make it available to unauthorised third parties. We accept no responsibility for the misuse of passwords unless such misuse is our fault.


We may use your personal information in opinion polls and marketing research, based on your preference, for statistical purposes, while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party. Your email address will not be disclosed unless you wish to participate in competitions. We keep survey responses in a location completely separate from your private email.


·       Information about us, our platform, our other websites, our products, sales, promotions, newsletters and other matters related to our group companies or partners may be sent to you.


·       We may use certain data, while maintaining complete privacy and confidentiality on the platform, for other purposes, including verifying the location of users and tracking their visits to the platform or links contained in emails while they are subscribed. and to provide that anonymous data, which does not allow your actual personal identity to be determined, to third parties such as publishers, for example. However, that data will not lead to the identification of your identity (because it is not identifiable).



· Other parties and platform links:


- We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions in accordance with the terms of our privacy policy. For example, we may use a third party to help us deliver products to you, collect payments from you, and use it for statistical and marketing research purposes or to assist our customer service team.


- We may need to share information with third parties for fraud protection and credit risk reduction.


- If our company or part of it is sold, we may have to transfer our databases containing your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent, unless it is necessary for the purposes set out in this Privacy Policy or if we are required to do so by law.


The website may contain third-party advertisements or links to other websites or frames for other websites.


- Please note that we are not responsible for the privacy policies of any third parties or the content of those policies applied on other websites, nor are we responsible for any third parties to whom we transfer your data in accordance with our privacy policy.



2) Cookies


· Accepting cookies is not a prerequisite for visiting the platform. However, we would like to point out that you cannot use the "basket" functions on the platform or place any orders without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages on the platform. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your IP address, which saves you time when you are on the platform or want to visit it.


We use cookies to ensure your convenience when browsing our platform (for example, to remember your identity when you want to edit your shopping basket without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes). You can set your browser to not accept cookies, but this will limit your use of the platform.


Please be assured that our use of cookies does not contain any personal or private information and is virus-free. This platform uses Google Analytics, a service provided by Google to analyse web pages. To analyse how users use the platform, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the platform, compile reports on platform activity for platform operators, and provide other services related to platform activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this, you may not be able to use the full functionality of the platform. By using this platform, you consent to Google using your data in the manner and for the purposes set out above.


3) Security:


· We use appropriate security technologies and procedures to prevent unauthorised or unlawful access, loss or destruction of your information.


· When we collect data through the website, we store your personal information on a database within a secure web server.


·       We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any intruder to decrypt your information, as we cannot guarantee 100% protection. We strongly advise you not to send your full credit or debit card details when communicating with us electronically and without encryption. We put in place physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information.


Our security procedures may require us to ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from unauthorised use.


4) Customer rights:



· If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.




The privacy policy explains how we collect and use your personal data (under certain circumstances). It also describes the procedures we follow to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of your personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.


·       Protecting your data is very important to us. Your name and other information about you will be used as described in the privacy policy.


·       We collect information when necessary or if it is directly relevant to our dealings with you.


·       Your data is retained in accordance with the law or for the purposes for which it was collected.


·       You can browse the platform without having to provide any personal data. Your identity remains anonymous throughout your visit to the platform and is only revealed to us if you have a private electronic account that you access with a username and password.